To develop is above all sharing each achievement, widening tangible services and benefits, growing while helping our clients grow as well. Our process certification and quality are a result of this effort, the visible tip of the iceberg.
ISO 9001
Being the first company in Latin America in its segment to achieve this certification, Hilub pioneered the development of systematized products and in the structured management of its operation, allowing more reliability and value for its clients, with more safety and better performance for its collaborators.
Being a reference of quality in lubrication management, Hilub keeps investing in solutions and innovative processes, mainly focused to ensure a higher standard for its services and more productivity and competitiveness to its clients, as well as reliable systems of performance and result assessment.
Training and specialization
Since this is the basis on which Hilub builds all its organization, as well as on the quality and reliability of its services, all its technicians and executives receive training and refresher courses in a scheduled and continuous manner, aligning their knowledge and references to what is most modern and efficient in the market today and, especially, recycling and ensuring the spreading and information exchange about the best practices for all levels in the company.
To Hilub, quality is not a commercial, still and abstract expression.It is the result of permanent updating and valuing of all the people involved in providing services to meet our clients' needs. And in a service company like Hilub, efficient service is everybody's responsibility and the quality and reliability result from people in all the company's areas getting involved and showing their willingness to always offer the best for the company's clients.
Stringent Selection
This concern about quality starts when it hires its future collaborators, who go through a rigorous selection, aiming at keeping the high standards of our services and the teams’ regularity. After the hiring and adaptation phase in the company, Hilub devises a professional relations plan seeking to motivate these staff, comprising the following topics:
- Comprehensive training, theory and practice, for Oilers;
- Career Plan;
- Benefits: Health Insurance, Life Insurance, Food Supply, Personal Protective Equipment and others;
- Bonus and Participation in Results according to assiduity and performance;
- Staff Service Center, ensuring a continuous and efficient communication channel between the field professional and the headquarters, shortening the physical distance and creating reciprocal trust.
Computer-based Lubrication Management System
Besides investments targeted to standardization and systematization of all processes and the teams’ training and updating, Hilub also has the support of specific and exclusive softwares, specially customized to provide support to your operation.
Among these systems is the outstanding LubTech1.0, the lubrication manager available for Hilub’s clients that can be customized, ensuring more control and economy in maintenance, computer-based lubrication plans and management reports updated online, information that allows for technical evaluation of services and the performance of professionals assigned to service each lubrication point.
Some of the main controls offered by the system we have:
- Listing of equipment, lubricants and professionals;
- Lubrication Plan recording;
- Issuing of task orders;
- Records of performed services and products used;
- Lubricant consumption - history and projected;
- Charts and personalized management reports;
- Management of products and services costs;
- Safety and environmental responsibility.
- Environmental responsibility
